[{"innerBlocks":[],"name":"core\/freeform","postId":3560,"blockType":{"name":"core\/freeform","keywords":[],"attributes":{"content":{"type":"string","source":"raw"},"lock":{"type":"object"}},"providesContext":[],"usesContext":[],"selectors":[],"supports":{"className":false,"customClassName":false,"reusable":false},"styles":[],"variations":[],"apiVersion":3,"title":"Classic","description":"Use the classic WordPress editor.","category":"text"},"originalContent":"Lahey Health, a multi-hospital integrated delivery network in northeastern Massachusetts, has integrated the AirStrip ONE mobile interoperability platform with their Epic electronic health record system to facilitate active engagement and communication among caregivers.

In doing so, Lahey is attempting to address challenges that are like those of other healthcare organizations, which are similarly struggling to improve care coordination between nurses and attending physicians.

With 1.5 million ambulatory visits per year, the four-hospital health system is busier than ever which has put a premium on effective communication between clinicians as they coordinate patient care. However, as demands on caregivers have increased, so has the potential for inefficiency and miscommunication during care collaboration.

\u201cOur electronic health record knows who the patients are on the inpatient side, and who\u2019s on their care teams,\u201d says David Reis, senior vice president and chief information officer at Lahey. \u201cWe are using the application to intelligently deliver secure text messaging between caregivers.\u201d

Implementing secure text messaging using the AirStrip application has enabled nurses to have direct communication with attending physicians in real-time via Android and iOS smartphones, rather than calling into a central operator first to have the doctor paged and waiting for their response.

Also See<\/b>: Joint Commission reverses stand, allows text messaging<\/a>

Care team members change every shift, and that is updated in real-time throughout the course of the patient\u2019s stay, according to Reis, who notes that there is a need for \u201c100 percent accuracy\u201d to have texts sent to the right phone and the right user to ensure quick response times.

\u201cIn the past, a nurse would have to look up the role of the person they were trying to communicate with,\u201d adds Reis. \u201cWith the integration between Epic and AirStrip, the nurse just has to know the patient. As soon as they click on the patient\u2019s name, a list of all the roles comes up, and they just click on the particular role they want to communicate with.\u201d

The capability has been \u201can enabler for workflow\u201d because caregivers \u201cdon\u2019t have to figure out whom to send a message to\u2014they just look up the patient,\u201d Reis concludes.","saveContent":"Lahey Health, a multi-hospital integrated delivery network in northeastern Massachusetts, has integrated the AirStrip ONE mobile interoperability platform with their Epic electronic health record system to facilitate active engagement and communication among caregivers.

In doing so, Lahey is attempting to address challenges that are like those of other healthcare organizations, which are similarly struggling to improve care coordination between nurses and attending physicians.

With 1.5 million ambulatory visits per year, the four-hospital health system is busier than ever which has put a premium on effective communication between clinicians as they coordinate patient care. However, as demands on caregivers have increased, so has the potential for inefficiency and miscommunication during care collaboration.

\u201cOur electronic health record knows who the patients are on the inpatient side, and who\u2019s on their care teams,\u201d says David Reis, senior vice president and chief information officer at Lahey. \u201cWe are using the application to intelligently deliver secure text messaging between caregivers.\u201d

Implementing secure text messaging using the AirStrip application has enabled nurses to have direct communication with attending physicians in real-time via Android and iOS smartphones, rather than calling into a central operator first to have the doctor paged and waiting for their response.

Also See<\/b>: Joint Commission reverses stand, allows text messaging<\/a>

Care team members change every shift, and that is updated in real-time throughout the course of the patient\u2019s stay, according to Reis, who notes that there is a need for \u201c100 percent accuracy\u201d to have texts sent to the right phone and the right user to ensure quick response times.

\u201cIn the past, a nurse would have to look up the role of the person they were trying to communicate with,\u201d adds Reis. \u201cWith the integration between Epic and AirStrip, the nurse just has to know the patient. As soon as they click on the patient\u2019s name, a list of all the roles comes up, and they just click on the particular role they want to communicate with.\u201d

The capability has been \u201can enabler for workflow\u201d because caregivers \u201cdon\u2019t have to figure out whom to send a message to\u2014they just look up the patient,\u201d Reis concludes.","order":0,"get_parent":{},"attributes":[],"attributesType":{"content":{"type":"string","source":"raw"},"lock":{"type":"object"}},"dynamicContent":""}]

Lahey Health adopts platform for real-time secure messaging

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